Re: [INFO] Game not activating issue - Please post here

theak47forall · February 2015

Report ID 07b2a1eb800172b8

thepancakelady · February 2015

It's my first time playing The Sims and since I was not 100% sure it would run on my computer I decided to try to Game Time first. Everything was fine but ever since the 48 hours ended I've been having the same problem as everyone else. It works with Spotflux but this issue really needs to be fixed.

Is this your first time installation or are you reinstalling the game ? - I reinstalled it like 5 times.
Did you buy the DVD or Download Version ? - I bought the DVD.
Did you try the Game Time first ? - Yes.
What country are you in ? - Bulgaria
Which default input language are you using for your WINDOWS? It might be worth testing whether you are able to proceed if you set it to English. - English.
Are you using any kind of proxy or VPN software to connect to the internet? - I tried Spotflux because I was desperate.

Also my report ID is: 07b2b0487001757c

NANICASIMS · February 2015

@bernahan wrote:
@kkursatcakin wrote:
Hey i passed the activatio screen via using VPN. I can playing the game right now.

If you dont have any idea to do that. Here is the steps i fallowed.

Firt thign we need VPN program. Spotflux is great for this. You can search from google. Every other VPN programs not worked for my connection.
Download and install Spotflux program.
After intallation, doubleclick Spotflux system tray icon to open options windows.
We have a country selection on the top left of the window. I select the "USA (autoselect)" option. This works good.
After county selection press the button texted "No Protection". It will turn to green from orange. And we connected.
You can test connection from here. I'm from Turkey. But it show me in United States, Fremont.
Game must be passed the activation screen after all this.
I hope this will help you. But this not meaning this issue is solved. EA, you still have to work on it
Yes, thank you so much. ıt worked perfectly
Im from Turkey too. Teşekkürler, Allah razı olsun kardeş

i did same thing i am from croatia and now it works thank you

amamai89 · February 2015

Is this your first time installation or are you reinstalling the game ? Yes first time
Did you buy the DVD or Download Version ? DVD
Did you try the Game Time first ? No
What country are you in ? Gibraltar
Which default input language are you using for your Windows? It might be worth testing whether you are able to proceed if you set it to English. English
Are you using any kind of proxy or VPN software to connect to the internet? No

My Report ID is: 07b2b7c1700175ad

kkursatcakin · February 2015

I'm happy to help all of you.

You do not need the use this VPN method everytime. Just use it to pass the activation screed. After that game will not need VPN to launch the game again.

This methot fixing nothing. Only giving fake location to EA server to pass the activation screen mileyhappy:. If EA not fix this issue i am gonna add new step. Attact to Electronic Art with plasma gun XD.

kkursatcakin · February 2015

@azeez3 wrote:
@kkursatcakin U r the best xD worked for me ... i can play OMG really i can play :D xD
VPN worked !! try it guys

Thank you. I may not a best but i know i'm faster than EA mileyvery-happy:

and all other of you enjoy with your game mileyhappy:

kkursatcakin · February 2015

@000-POWER wrote:
Are we forced use vpn? It is **bleep**.
Why ea blocked our countries? (Turkey)

I dont think EA is blocked Turkey. All of the people posted this issue is not from Turkey. I saw different countries.

and all other of you enjoy with your game mileyhappy:

kkursatcakin · February 2015

@bernahan wrote:
@kkursatcakin wrote:
Hey i passed the activatio screen via using VPN. I can playing the game right now.

If you dont have any idea to do that. Here is the steps i fallowed.

Firt thign we need VPN program. Spotflux is great for this. You can search from google. Every other VPN programs not worked for my connection.
Download and install Spotflux program.
After intallation, doubleclick Spotflux system tray icon to open options windows.
We have a country selection on the top left of the window. I select the "USA (autoselect)" option. This works good.
After county selection press the button texted "No Protection". It will turn to green from orange. And we connected.
You can test connection from here. I'm from Turkey. But it show me in United States, Fremont.
Game must be passed the activation screen after all this.
I hope this will help you. But this not meaning this issue is solved. EA, you still have to work on it
Yes, thank you so much. ıt worked perfectly
Im from Turkey too. Teşekkürler, Allah razı olsun kardeş

Pleasure is mine. Türkler her yerde mileytongue:

bren1418 · February 2015

Just purchased the game code from Amazon.

Used the code to download onto my PC from Origin.

Game appears in my library. When I try to play it, it ask for the product code again. I enter the same code and it says that the code has already been used.

I am using a secure VPN.

I uninstalled it and downloaded it again. Same problem.

Using English. I'm currently in Israel but live in the US.

Live chat has been unavailable all day. Thank you.

bren1418 · February 2015

A solution for me. I went through the 16 pages of threads and found a thread to use Spotflux secure VPN. I'm in Israel and was on Hola with a VPN for the US and it didn't work. So give this a try: (See below) When I finally connected and went to my library to start Sims again it said updating 99% and finished. Sims 4 started without asking me for a product code again or denying me my current paid for product code.

First thing we need is a VPN program. Spotfluxis great for this. You can search from google. Every other VPN program has not worked for my connection.
Download and install Spotfluxprogram.
After intallation, doubleclick Spotfluxsystem tray icon to open options windows.
We have a country selection on the top left of the window. I select the "USA (autoselect)" option. This works good.
After county selection press the button texted "No Protection". It will turn to green from orange. And we connected.
You can test connection from here. I'm from Turkey. But it show me in United States, Fremont.
Game must be passed the activation screen after all this. (Meaning log in to Origin and try playing Sims again with your current product code.)

Re: [INFO] Game not activating issue - Please post here

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