February 2015
After answering these questions, please also create an Origin Error Report and paste its ID in here as highlighted in red below.
You will see three screens as shown below.
With this ID we will be able to take a closer look at what exactly has been going on. Thank you very much for taking a look in advance.
Cheers,
Nils
February 2015
Here is my Error Report ID:
07b1a0c670017062
February 2015
5. Which default input language are you using for your Windows? Turkish.
6. Are you using any kind of proxy or VPN software to connect to the internet? NO.
*And my Report ID is: 07b1a4a980016e3e
February 2015
Your Report ID is: 07b1a50770017076
February 2015
My Report ID is: 07b1a91880016e4d
February 2015
Report ID: 07b1adf880016e60
February 2015
5. english
6. No
Report ID: 07b1e1cf70017133
February 2015
Hi,
there is a file called:
TS4_1011164_1015875_1015876_1015793_1015794_OnlineActivation_Log
in the file i see:
“Problem encountered obtaining license. Server code 408, OS error code 12002”
and also
Problem encountered obtaining license. Server code 408, OS error code 12007
maybe this can help also.
February 2015
What happens if you delete your license files and then repair the game?
- Close the Origin client
- Go into C Drive> Program Data> Electronic Arts> EA services> Licenses> and I would say just delete all the licenses you have in there
- Open Origin client back up and repair the game
February 2015
My Report ID is: 07b2090980016f4d