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Re: I registered my game and installed orgin but i cant open the game itself

by abc511663428
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I registered my game and installed orgin but i cant open the game itself

[ Edited ]
★★★ Newbie

After I registered my SIMS 3 game and downloaded everything including origin, I can't open the game at all. It keeps asking me to install origins but I already did that. Please help

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Accepted Solution

Re: I registered my game and installed orgin but i cant open the game itself

@abc511663428  Which version of Windows 10?  And you can download the full Origin installer from here (direct download link):

 

http://download.dm.origin.com/origin/live/OriginSetup.exe

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I don't work for EA. I'm just trying to help fellow players with their games.

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Re: I registered my game and installed orgin but i cant open the game itself

@abc511663428  Can you post a message of the error you're seeing?  Is Origin open when you try to launch the game?

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 7 (329 Views)

Re: I registered my game and installed orgin but i cant open the game itself

★★★ Newbie

There is no error message. I keep trying to open origin and nothing. Nothing is opening 

Message 3 of 7 (319 Views)

Re: I registered my game and installed orgin but i cant open the game itself

@abc511663428  Please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 7 (315 Views)

Re: I registered my game and installed orgin but i cant open the game itself

★★★ Newbie
@puzzlezaddict ok so I found out it says I need to upgrade the latest version of origins even though I just installed it. It also said I need to upgrade to windows 10 but I checked and I have windows 10.
Message 5 of 7 (311 Views)

Re: I registered my game and installed orgin but i cant open the game itself

@abc511663428  Which version of Windows 10?  And you can download the full Origin installer from here (direct download link):

 

http://download.dm.origin.com/origin/live/OriginSetup.exe

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 6 of 7 (298 Views)

Re: I registered my game and installed orgin but i cant open the game itself

★★★ Newbie
@puzzlezaddict 1809 was updated in march of this year
Message 7 of 7 (293 Views)
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