I no longer have access to the registered email

by rachiekitty1
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Original Post

I no longer have access to the registered email

★★★ Newbie

heeeelllp Frown

 

ive had my game since it came out  and as soon as i got it i set up an account and registered my game to my email address .

 

however i can no longer get access to that email account. so i set up a new account last year but now i cant re register my game to my new account Frown what can i do ?

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Re: I no longer have access to the registered email

Hero

Do you not have access to your account to change the email address ?

 

If so, it's best if you contact a customer support game advisor

 

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Click on Contact a game advisor 
  4. Describe your issue with a few words
  5. Click on Find a Solution
  6. Select Product: ex: The Sims 3 or Origin
  7. Select Issue Type: ex: Billing/Purchasing or Account Management
  8. Select Platform: PC
  9. Click Find solution
  10. Scroll down and click I still need help
  11. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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