I just bought The Sims 4 Luxury Party Game Pack...

[DevilishHinteh]

So, I just purchased the Sims 4 Luxury Party Game Pack, and I began to download it but it had a problem with the download and now it won't let me. I restarted Origin and now it won't let me play Sims 4 at all. I checked my email, and I believe they took the money for it. But I'm not sure. Could anybody help? I don't know how you would help but if you could give me a simple answer of how to fix it, would be most appreciated.

Thanks.

[Phantomlover1717 · Accepted solution]

Follow these steps:
- Go to the 'my games' tab in Origin.
- Hover over your 'The Sims 4'.
You'll see a little screen come up with an 'i' and a 'play/download/install' button.
- Click on the 'i', you'll be taken to a different screen.
- Scroll a bit down and there you'll see all your expansions, game packs and stuff packs.
Check if you can start the download again through there. 
Or try right clicking the game in Origin, and choose 'repair game'.

[Phantomlover1717 · Accepted solution]

Follow these steps:
- Go to the 'my games' tab in Origin.
- Hover over your 'The Sims 4'.
You'll see a little screen come up with an 'i' and a 'play/download/install' button.
- Click on the 'i', you'll be taken to a different screen.
- Scroll a bit down and there you'll see all your expansions, game packs and stuff packs.
Check if you can start the download again through there. 
Or try right clicking the game in Origin, and choose 'repair game'.

[DevilishHinteh]

Thank you so much! The game has downloaded fine now, thank you!