I have talked to the help desk, and confirmed that servers are indeed down, and they are working on fixing it.
If this is on origin, then you have to wait, as the servers are down and nobody can do anything. If you have this game on steam, click the steam button in the top left corner and click 'go offline'. You can then launch the game from steam, although the gallery won't work and online play isn't available. But that should be solved soon, so just sit tight.
February - last edited February
@869574764 Origin itself is having some issues right now, so this error may simply be a reflection of that. You can keep an eye on the EA Help Twitter feed for updates:
If anyone here is still getting the error after the Origin issue is resolved, please try clearing Origin's cache:
And if that doesn't help, please post back, again once Origin starts working.
@00112104 Please run a dxdiag and attach it to a post.
Please also let me know what antivirus program you run.