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I had to factory reset my pc and lost worlds. How can I recover them?

by CamieLynn
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Original Post

I had to factory reset my pc and lost worlds. How can I recover them?

★★★★ Novice

I had to factory reset my PC and lost worlds (Barnicle Bay, Dragon Valley, and Monte Vista) When attempting many times to re-download from purchase history I was unable to either update nor successfully install from game launcher... Please Help

Message 1 of 4 (95 Views)

Re: I had to factory reset my pc and lost worlds. How can I recover them?

@CamieLynn  Did you install from disc? What is the version of your game (launcher lower left)? What version of windows are you using?

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I do not work for EA or associated with EA other then helping other users in the forums.
Message 2 of 4 (90 Views)

Re: I had to factory reset my pc and lost worlds. How can I recover them?

★★★★ Novice

I think they were installed from a disk, but I had to download them from the website. Launcher version 1.69.43.024017  and  the version of windows is Windows 10 Home.

Message 3 of 4 (56 Views)

Re: I had to factory reset my pc and lost worlds. How can I recover them?

@CamieLynn  Did you reinstall the Windows operating system?

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 4 of 4 (46 Views)
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