I downloaded the eco lifestyle and it’s new work won’t load,

[kristinh33]

I downloaded the sims new eco lifestyle and when I click on It it open up and won’t load the world just a white black screen I’ve repaired the game and I just don’t understand 

[puzzlezaddict]

@kristinh33  Can you load the other worlds?  Just to be thorough, please clear Origin's cache, restart your computer, and try again.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

[cktheodor]

If you happen to have TMex's TOOL mod installed you should remove it as this seems to be preventing the world from loading. I just removed it, reloaded the game and I can get into the new world. Kinda disappointed I didn't realize it was a mod myself since it was happening on two different computers.