I can't update or open The Sims 4

by ivorypianist
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Accepted Solution

I can't update or open The Sims 4

★★★ Novice

Hi everyone,

 

I see today that there's an update available for the Sims 4 when I open it in Origin. If I click update, Origin closes out. If I cancel the notification and click on the Sims 4 game, Origin closes out and the Sims doesn't open. How do I get the update to happen? Why is everything automatically closing?

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Accepted Solution

Re: I can't update or open The Sims 4

Champion (Retired)

@ivorypianist 

 

Instead of starting the game from a shortcut Open Origin and do the upgrade.

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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.

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Re: I can't update or open The Sims 4

Champion (Retired)

@ivorypianist 

 

Instead of starting the game from a shortcut Open Origin and do the upgrade.

---------------------------------------------------------------------------------------
Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 2 of 3 (285 Views)

Re: I can't update or open The Sims 4

★★★ Novice

That worked, thank you!

Message 3 of 3 (278 Views)