I can't see the videos I recorded in sims 4

by ba_el_sto
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I can't see the videos I recorded in sims 4

★★ Apprentice

So I've been trying to record some videos in the sims 4 for awhile now with the V button, but when I go to Electronic Arts>Videos and click on the video I recorded it plays but it's just black and nothing I recorded shows up on the screen. I have Windows 10 installed on my computer if that helps any.  

 

Thanks, 

Tiny_Pastel_Cat

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Accepted Solution

Re: I can't see the videos I recorded in sims 4

You could try Windows Media Player.


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Re: I can't see the videos I recorded in sims 4

With what are you trying to open the video?


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Message 2 of 13 (27,877 Views)

Re: I can't see the videos I recorded in sims 4

★★ Apprentice

It's films and tv in my files.

Message 3 of 13 (27,874 Views)
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Re: I can't see the videos I recorded in sims 4

Could you try opening it with a different program like VLC?


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Message 4 of 13 (27,853 Views)

Re: I can't see the videos I recorded in sims 4

★★ Apprentice

I'd prefer not to download a whole new program but I will if I need to. Is there any other way to get this to work?

Message 5 of 13 (27,845 Views)
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Re: I can't see the videos I recorded in sims 4

You could try Windows Media Player.


----------------

Answers HQ Guardian

do not work for EA

 

Message 6 of 13 (31,273 Views)

Re: I can't see the videos I recorded in sims 4

★★ Apprentice

That worked! Thanks so much! Wink

Message 7 of 13 (27,832 Views)

Re: I can't see the videos I recorded in sims 4

★★★ Newbie

I learned that the Films app can not play .avi files, so I opened in WMP. The sound plays, but there is no video? Any ideas on how to get this to play?

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Re: I can't see the videos I recorded in sims 4

★★★ Newbie
Hello, I had the same problem. I have a Windows 10 machine. Go into your File Explorer icon, go to Documents, go to Electronic Arts, go to The Sims 4, go to Recorded Videos. Now right click on a video and you should see a option to "Play with CyberLink Power Media Player" and will have the latest version identified by a number. In my case is " Play with CyberLink Media Player 14". After choosing the Player you should be enjoying your video.
Message 9 of 13 (25,748 Views)

Re: I can't see the videos I recorded in sims 4

Champion (Retired)
You are answering a 1 year old thread that has a solution with a solution that wont work for most people as Cyberlink software isn't a part of Windows.
It is great that you want to help but please make sure your answers are relevant. But please continue to answer questions that you know the answer to.
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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
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