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I can't see the videos I recorded in sims 4

by Tiny_Pastel_Cat
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I can't see the videos I recorded in sims 4

★★★★ Novice

So I've been trying to record some videos in the sims 4 for awhile now with the V button, but when I go to Electronic Arts>Videos and click on the video I recorded it plays but it's just black and nothing I recorded shows up on the screen. I have Windows 10 installed on my computer if that helps any.  

 

Thanks, 

Tiny_Pastel_Cat

Message 1 of 13 (8,560 Views)

Accepted Solution

Re: I can't see the videos I recorded in sims 4

You could try Windows Media Player.

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Message 6 of 13 (11,935 Views)

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Re: I can't see the videos I recorded in sims 4

With what are you trying to open the video?

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Message 2 of 13 (8,542 Views)

Re: I can't see the videos I recorded in sims 4

★★★★ Novice

It's films and tv in my files.

Message 3 of 13 (8,539 Views)

Re: I can't see the videos I recorded in sims 4

Could you try opening it with a different program like VLC?

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Message 4 of 13 (8,517 Views)

Re: I can't see the videos I recorded in sims 4

★★★★ Novice

I'd prefer not to download a whole new program but I will if I need to. Is there any other way to get this to work?

Message 5 of 13 (8,509 Views)

Re: I can't see the videos I recorded in sims 4

You could try Windows Media Player.

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do not work for EA

 

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Message 6 of 13 (11,936 Views)

Re: I can't see the videos I recorded in sims 4

★★★★ Novice

That worked! Thanks so much! Wink

Message 7 of 13 (8,496 Views)

Re: I can't see the videos I recorded in sims 4

★★★★ Newbie

I learned that the Films app can not play .avi files, so I opened in WMP. The sound plays, but there is no video? Any ideas on how to get this to play?

Message 8 of 13 (7,995 Views)

Re: I can't see the videos I recorded in sims 4

★★★ Newbie
Hello, I had the same problem. I have a Windows 10 machine. Go into your File Explorer icon, go to Documents, go to Electronic Arts, go to The Sims 4, go to Recorded Videos. Now right click on a video and you should see a option to "Play with CyberLink Power Media Player" and will have the latest version identified by a number. In my case is " Play with CyberLink Media Player 14". After choosing the Player you should be enjoying your video.
Message 9 of 13 (6,411 Views)

Re: I can't see the videos I recorded in sims 4

★★★★ Pro
You are answering a 1 year old thread that has a solution with a solution that wont work for most people as Cyberlink software isn't a part of Windows.
It is great that you want to help but please make sure your answers are relevant. But please continue to answer questions that you know the answer to.
Message 10 of 13 (6,399 Views)
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