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I can't save/upload any lots to the sims 4 gallery.

by itsjustmia
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Original Post

I can't save/upload any lots to the sims 4 gallery.

★★★★ Novice

I made a Lot awhile ago and I wanted to upload it to the gallery, but it kept popping up with 'There was an error with saving this Lot to My Libary.' it did the same with just saving it and with uploading sims, and other lots do the same aswell. Its been doing this for several months now and i've reinstalled the game 3 times and deleted everything in My Libary, so far nothing has worked. Please help?

Message 1 of 12 (5,845 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

Hero

Are you using custom content on that lot ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 12 (5,798 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

[ Edited ]
★★★★ Novice

No, i've tried to upload houses in the game already as well. It didn't work either.

Message 3 of 12 (5,788 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

Hero

But downloading works ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 12 (5,785 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

★★★★ Novice

Nope.

Message 5 of 12 (5,777 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

Hero

Did you check on your firewall/antivirus settings if something is blocking the connection ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 12 (5,775 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

★★★★ Newbie

I can download content and save households (I can't share households) but I can't save lots or share them. My game is in Spsnish, it says: "Se ha producido un error al guardar este solar en tu biblioteca." 

Message 7 of 12 (5,683 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

Hero

Were you never able or is this something new ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 12 (5,663 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

[ Edited ]
★★ Apprentice

Very strange! I would first start with repairing game:

 

  1. Go to My games in Origin
  2. Right click on The Sims 4
  3. Select 'repair game'

 

See if that helps

 

If that doesn't help try creating a clean game.

 

  1. Go to My Documents\Electronic Arts\
  2. Rename The Sims 4 (Los Sims 4 for you) to something else "The Sims 4 temporary" for example
  3. Start the game, create a new sim and then quickly build a house (a square for example) and see if you can upload that to the gallery.

If that helps you can try moving 'saves' from the temporary folder back to the new The Sims 4/Los Sims 4 to get your house back but this might not work. 

 

If that doesn't help then there is something wrong with your connection. As Crin said, check if your Firewall/Antivirus is blocking connections.

This page can give you an idea of all the programs that might block the connection: http://help.ea.com/en/article/programs-that-may-cause-conflicts-with-origin/

 

Please let me know if this helps, if it doesn't we will have to do some connection troubleshooting Standard smile

 

Message 9 of 12 (5,640 Views)

Re: I can't save/upload any lots to the sims 4 gallery.

[ Edited ]
★★★ Newbie

It does not even show that little cloud thingy what do I do

Message 10 of 12 (5,145 Views)
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