2014-01-04 12:50 AM
I bought my sims 3 game and now it won't let me register the game. I have it already on my other laptop but I just got a new one and I want to download it onto origin but it won't let me. I haven't registered the code at all yet (on thesims3.com or origin) so I don't know what is wrong with it. I can't play anything else until I can download the sims! Long story short, I don't know what is wrong with my code and I don't want to use one off online. The origional sims is the only game I cannot download.
2014-01-04 05:51 PM
If you have it on your other laptop, how did you install it there ? Through Origin ? DVD ? Did you have to make an Origin account and enter the code there ? If you did this, does the game not show up on your myGames on the client with that account you registeted it on ?
Base game definitely does not show on your public myPage. Questions is if you have it on another account.
If you don't know or are sure that it was never regsitered, only a customer support game advisor can help you further.
Game advisors can be found through live chat.
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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