I can't play The Sims 3

[KatarinaStraight]

Hello everyone, today I found out that I can't play The Sims 3 (and a few expansion packs). It shows up in my game library in Origin, but I can't click on the "Play" button. Also, when I click on the The Sims 3 icon on my desktop, it doesn't do anything. I don't know for how long has this been going on thought because I played it last on February 13. I'm quite desperate because I'm reaally in the mood to play today :D Can anybody please help? Thank you so much.

[puzzlezaddict]

@KatarinaStraight  Is the Play button always grayed out, or do you click it and it grays out?  Did you ever have Origin Access, even for the free month offered a year ago?

Start by repairing the game in Origin: in the screenshot you posted, click on the gear icon and select Repair.  (Let me know if this option isn't available.)

If that doesn't help, clear Origin's cache and try again.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/