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I can't open my sims 4 demo

by iSelfie17257
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I can't open my sims 4 demo

★★★★ Novice

When I go to origin to install The sims 4 demo, I instaled but when I go to open the program in the origin show me to buy the sims 4 and I go my destop and click to open sims 4 demo but doesn't work ( doesn't open). Confusedmileyfrustrated:

Anyone can Help me ?:cathappy:

Message 1 of 11 (648 Views)

Accepted Solution

Re: I can't open my sims 4 demo

Hero

Ok Try the following then

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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Message 8 of 11 (641 Views)

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Re: I can't open my sims 4 demo

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 11 (635 Views)

Re: I can't open my sims 4 demo

★★★★ Novice

------------------
System Information
------------------
Time of this report: 9/1/2014, 10:03:16
Machine name: JULIOPINTO-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/22/10 16:05:57 Ver: 08.00.15
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 7568MB RAM
Page File: 2846MB used, 10596MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Message 3 of 11 (633 Views)

Re: I can't open my sims 4 demo

Hero

What happens if you press play in Origin on the demo itself ? The Buy sims 4 is just an ad.

 

 

Could you post this info: 

 

  1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
  2. Press Enter to proceed.
  3. A window will open and in there you can click on the red circles with a white X.
  4. After clicking the X, the info on the bottom will update. Choose the Sims 4 demo Critical Event one and right click on it and choose "View Technical Details"
  5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 11 (623 Views)

Re: I can't open my sims 4 demo

★★★★ Novice

When I click in the red circle with a white X Show me Explorer.EXE 

Message 5 of 11 (620 Views)

Re: I can't open my sims 4 demo

Hero

Do you only have one crtical event ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 11 (609 Views)

Re: I can't open my sims 4 demo

★★★★ Novice

I only have the Explorer.EXE

Message 7 of 11 (596 Views)

Re: I can't open my sims 4 demo

Hero

Ok Try the following then

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 11 (642 Views)

Re: I can't open my sims 4 demo

★★★★ Novice

But what this does to my pc?     

Message 9 of 11 (573 Views)

Re: I can't open my sims 4 demo

Hero

Admin will give the game more rights, compatilblity mode will try if it works better with a different OS and clean boot will start your computer without any other programs to rule out a conflict.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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