Re: I can't launch the game

by puzzlezaddict
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Original Post

I can't launch the game

★ Novice
I open my game I press play and then I go ahead to pick the household (basically the lot). When I do that my game loads for 2 secs and then immediately closes. To be honest, I have tried everything. First, I removed all mods and cc from my game. I repaired all the files from origin but nothing changed. Now I reopened my game after installing it and I still have this problem. Please guys I would really appreciate the help. I have given so many hours and money into this game.
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Re: I can't launch the game

@marakHMET  Please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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