I can't give Sims orders.

[boni1000]

I can't give Sims orders. I downloaded Sims 4 a few days ago and I can't play. Let's say I give Sims a command to read a book, and the sim does not do that. At the beginning of the game all Sims are out, they don't even come into the house. let's say the Sims has to take a shower or go to the bathroom and it doesn't work.

[kreatora]

@boni1000

Go to the Origin/My games library - right-click on TS4 - option "repair game"
If it will not work could you post your computer DXDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post in the “Reply” window with the “Choose File” button
It looks like the game is not getting enough RAM memory from the system
or some program running in the background bothers it.

I don't work for EA

[OrignVast]

@boni1000 

Do you have any mods/cc?

If you do it could have to do with that and if that's the case you should access your sims mods folder and take out all the mods you have installed.

How to access your mods folder

1. open up the files application

2. Click on documents under This Pc

3. Click Electronic arts

4. Click Sims 4 

5. Locate your "mods" folder 

6. Open that up and take the mods out of the folder and then try.

The mods could be breaking the game because

1. you could have a mod that's old or has broken which would break the game as a whole

2. you have lots of mods installed which your computer may not be able to handle which could cause the game to lag or break in your case.

After you have removed the mods i would recommend repairing the game which @kreatora has explained in the post above

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Hope this helped

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