I can't connect to the sims3 page

[Wylwa]

Hello I can't connect to the official website i put my email and pasword and it tells me something like "ops,i come back i've got a problem" and i can't go online to buy new stuff and nothing since so long already so i can't share my sims and nothing online.

My pasword in Origin is correct and i can go ther but not to the sims oficial site to donwload and share nothing.

Someone could please tell me what can i do??

I already changed my pasword of origin but it doesn't work .

 Thanks!

[crinrict]

Try clearing your browser cache or use a different browser.

If that doesn't help, get in touch with a customer support game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Set your language to US at the bottom
3. Describe your issue with a few words
4. Select Product: The Sims 3
5. Select Category: Billing/Purchasing or Account Management
6. Select Platform: PC
7. Click Find solution
8. Scroll down and click I still need help
9. Click Chat Now to chat with a Game Advisor
   

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html