May 2016 - last edited May 2016
Hello! I'm having an issue connecting to the Gallery.. When I enter The Sims 4, I am automatically offline, and when I try to connect, I get a message saying it is impossible to connect. I've tried entering the Gallery through my internet browser, but to no avail; I get a message saying something is wrong and that I should try again later. Are the online services currently down or under maintenance, or could this be an individual problem?
Thank you in advance for any further replies!
Solved! Go to Solution.
Hello! Thank you so much for your answer! I just opened my game, and I am able to connect to the Gallery now. There is a small delay to show new items, but other than that, everything seems to be working normally, so I believe the online services were indeed unavailable at the time I made this question.
I'm having the same issue. I actually just reinstalled Sims 4 because I got a new laptop.. idk if that could have anything to do with it. Mine wont connect though. I can press connect over and over and all it does it freeze up for a few seconds then says it still cant connect. I've tried turning my firewall off and my antivirus. I'm not sure what else to do.
@kaeeemarieee could you make your own topic and give a bit more info on your computer, like do you have a Mac or Windows? What version?
I'm having the same problem. It's been like this for weeks. I tried the firewall and my anti-virus, but that stuff had never given me trouble before. I can't seem to connect in the game, but I can on my browser.
Thank you in advance!
@reddrose108 could you make your own topic and give a bit more info on your computer, like do you have a Mac or Windows? What version?
Yeah, I'm trying to get online after I realized I was offline in the gallery. It says try again later, and on the menu section of the game to log in if I hit go online nothing happens. Bumming me out because I just bought one of the bundles...
PLEASE HELP ME <<<<<
Could you try again today ?
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.