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Re: I can't Register my Game to download it!!!

by aryaveer
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Accepted Solution

I can't Register my Game to download it!!!

★★★★ Newbie

I have just bought sims 3 through the online shop using paypal...

I got a confirmation email from Origin with a serial key

I logged into the sims 3 page and went to register game and it says

INVALID KEY...

 

now ive spent an hour trying to find how to contact someone to help!

Message 1 of 3 (279 Views)

Accepted Solution

Re: I can't Register my Game to download it!!!

Hero

Did you try downloading the game via Origin at all ? The download version is downloaded through Origin and not the Sims 3 site.

 

Here's how to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 3 (286 Views)

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Re: I can't Register my Game to download it!!!

Hero

Did you try downloading the game via Origin at all ? The download version is downloaded through Origin and not the Sims 3 site.

 

Here's how to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 3 (287 Views)
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Re: I can't Register my Game to download it!!!

★★★ Apprentice

 

Please try the following steps using the Mozilla Firefox to register the game:

» To register the game please visit http://www.thesims3.com/mypage/.

» Next login with your email address and password.

» Click on the register a new game link found on this page.

» Enter in your code and you will be registered and able to access all the online features on Sims 3 again.

 

 

If you are still unable to register your game, please contact EA support.

 

Regards,

Arya

Message 3 of 3 (271 Views)
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