I bought simpoints but it does not show up in my account [ Edited ]

[trossidevil]

I just bought simpoints to buy a new premium store content pack on the Sims 3 website but they have not shown up yet the transaction has gone through because I have checked my credit account and it is $20 less. This used to be instantaneous what happened can someone help me

---SOLVED---

It took about 10 Mins not the usual time it takes,

If you have this problem also just give it a few minuets like 10-20mins.

Cheers guys sorry for the bother.

[lydiakettle]

I had the same issue but the botton won't let me hit 'me too'

[rumbutter]

when that happens instead of waiting  log out and log back in i guess it's takeing it's time showing up as the servers   may be extra busy

[Boho6Beauty]

I had the Sam issue however it has bean well over 15 and it is still not showing up,help please!

Spoiler

[rumbutter]

try logging out for a few mins wait about ten mins then log back in if they still haven't showed up contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser

[sarillian]

I am having this issue as well, but it has been two weeks ... I have logged out and back in several times since then, and my points are still not showing up.

[rumbutter]

contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser