I Forget My Security Answer

[TakdisStore]

Hello,

I want change my ID and my password but I forget my security answer. My English not enough (for phone service). I searched all site but all ways is for phone service.

What must I? If you return me at the earliest I'll be glad. Have a nice day.

[rumbutter · Accepted solution]

try live chat  when you click on the step 1 at the top of the page change your flag to US

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[rumbutter · Accepted solution]

try live chat  when you click on the step 1 at the top of the page change your flag to US

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[TakdisStore]

I solved the problem on chat. Thank you for your interest!

[rumbutter]

welcome happy to hear your issues is solved