Re: How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.

by rumbutter
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How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.:(

★★★ Newbie

Please let me know how to get refund.

 

Thanks,

 

Message 1 of 7 (435 Views)

Re: How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.

[ Edited ]
Hero (Retired)

http://help.ea.com/en/refund/

http://help.ea.com/en/article/what-s-the-great-games-guarantee/

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If you have a Mac from the last few years and you BootCamp Windows 7 or 8, the game would run pretty well I would imagine.  Depending on the specs of the mac of course.  It's an option for you atleast.

 

Windows 7 and 8 can be downloaded straight from Microsoft with a 30 day trial.

 

They also offer a 8 Pro with a 90 day trial.

 

Boot camp is free and part of OSX.

 

*Oh yeah and you can reset the 30 day trials up to 3 times, so you'd get 90 days either way.  slmgr -rearm

Message 2 of 7 (416 Views)

Re: How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.

Hero (Retired)

you can apply for the refund using these steps in the link scroll to The Origin Great Game Guarantee

https://www.origin.com/en-us/great-game-guarantee

Here's how: Visit your Order History and select the "Request a Refund" link next to any eligible product. Complete and submit the Refund Request Form. You'll get a response within 48 hours and your refund within 10 days if you meet the refund criteria.

 

or contact CS to assist with this

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 3 of 7 (410 Views)

Re: How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.

Hero (Retired)

OOPS sorry woot i guess i was typing the reply at the same time you posted Confusedmileyembarrassed:

Message 4 of 7 (408 Views)

Re: How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.

★★★ Newbie

im having the same problem i bought the $80 one not relizing it was only for windows..

Message 5 of 7 (406 Views)

Re: How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.

Hero (Retired)

Nah dude don't apologize lol

 

Your welcome to post over me anytime.

Message 6 of 7 (404 Views)

Re: How to get your refund. My son downloaded game and we realized it was for PC. We only have MAC,.

Hero (Retired)

@lynnsay3074   you need to follow the steps in the previous post on how to request a refund OR contact CS directly as in the steps provided

 

@WootCandy  cheers Standard smile

Message 7 of 7 (400 Views)