How do I unrestricted an underage account

by pabraham
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How do I unrestricted an underage account

★★★ Novice

My daughter has an underage account and would like to access online content on The Sims 4. How do I unrestrict her account?

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Re: How do I unrestricted an underage account

Hero

I don't think it's possible cause the gallery is officially 13 and up.

 

You can talk to a game advisor though to see if there's anything you can do

 

 

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 4 (1,714 Views)
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Re: How do I unrestricted an underage account

★★★ Newbie

My  child is 13 and the gallery still does not show up?

Message 3 of 4 (760 Views)
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Re: How do I unrestricted an underage account

Hero
@HPom82 It depends on your country at what age it becomes available. It's also been changed over the years I think.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 4 (751 Views)
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