May 2020 - last edited May 2020
I recently built a computer, and I'm in the process of installing the Sims 3 on it. I bought Hidden Springs on Amazon a while ago for another computer. I found the product code on Amazon and entered it into Origin. Origin gives me an error, stating that the code is invalid. How can I install my content? I also cannot reach a EA help person right now.
Solved! Go to Solution.
May 2020
@Sugarrushjoe The codes for Sims 3 worlds need to be registered on the Sims 3 Store site:
Scroll down to the bottom, click Redeem a Code (Register a Game is for the base game and packs), and enter the code for Hidden Springs.
If you redeemed the code at some earlier point, it will read as used, since product codes can only be used once. But in that case, HS should still be on the account you used to register it.
May 2020
@Sugarrushjoe The codes for Sims 3 worlds need to be registered on the Sims 3 Store site:
Scroll down to the bottom, click Redeem a Code (Register a Game is for the base game and packs), and enter the code for Hidden Springs.
If you redeemed the code at some earlier point, it will read as used, since product codes can only be used once. But in that case, HS should still be on the account you used to register it.