Re: Help getting the login reset email needed

by Cazwre
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Original Post

Help getting the login reset email needed

★★★ Newbie

I’m trying to reset my password as I’ve forgotten it and I can’t get into Sims 4 without logging in but I’m not receiving the email. I’ve checked spam (it’s not for this account) I’ve resent at least 20 times!

Message 1 of 3 (209 Views)

Re: Help getting the login reset email needed

Community Manager

@Cazwre 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 3 (184 Views)

Re: Help getting the login reset email needed

★★★ Newbie

That link takes me to a call request, only has USA or Canada as choice of country and I’m in UK. Couldn’t add my phone number

ive done 2 chats already 

Message 3 of 3 (170 Views)