March 2015
Your Report ID is: 07f7ca7b8000b10c
Game will not load, it starts to load and when it shows SIMS 4 on the screen. It freezes and stops responding. I have tried everything, calling EA to be hanged up on, Asked to have a call back and no one calls me back, (said 15min, it has been 4 hours) Tried looking in the thread for other people telling us how to fix it, and their instructions don't work either. Why is nobody from EA helping and why do you keep making updates that mess up the game? I am ok with games not working but to be lied to multiple times about someone calling and waiting by my phone for hours is terrible customer service. If you can call it a service.
Solved! Go to Solution.
March 2015
Are you using custom content in your game ? If so, remove it and see if it starts.
If it does, you need to weed through everything to find out what is causing the issue.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2015
I have even uninstalled the game and re-installed it, still does not work.
March 2015
Are you using custom content in your game ? If so, remove it and see if it starts.
If it does, you need to weed through everything to find out what is causing the issue.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2015
That worked, thankfully I did not have a lot of content.
March 2015
Anything you download from All About Style is not working anymore if that helps anyone narrow items down.
March 2015
Did you let her know ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads