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Help! My game is unplayable!

by ericaricher
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Original Post

Help! My game is unplayable!

★★★★ Novice

My game started crashing within 48 hours of installing Get Famous. Sometimes it blue screens me and sometimes it crashes to the desktop. It NEVER did this before the expansion. I tried deleting my save and starting with a new one but it didn't work. I tried playing in windows 7 compatability, windows 8 compatability, but it still crashes. What is going on? It runs for maybe 30 seconds before crashing!

Message 1 of 40 (486 Views)

Re: Help! My game is unplayable!

★★★★ Pro

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer. 

Message 2 of 40 (450 Views)

Re: Help! My game is unplayable!

★★★★ Novice

Here is my dxdiag.

Message 3 of 40 (438 Views)

Re: Help! My game is unplayable!

★★★★ Pro

Your Graphics driver is more than 2 years old. Visit nvidia.com to upgrade it.

Message 4 of 40 (415 Views)

Re: Help! My game is unplayable!

★★★★ Novice

When I try to update it, it tells me it is already up to date.

Message 5 of 40 (387 Views)

Re: Help! My game is unplayable!

★★★★ Novice

I was able to update the driver but my game is still crashing.

Message 6 of 40 (382 Views)

Re: Help! My game is unplayable!

[ Edited ]
★★★★ Guide

@ericaricher
If you have any mods move the mods folder to desktop. Delete localthumbcache.package file and fix game in Origin. If you don't have mods fix the game also.There is EA Python script  corrupted in game files. 
But after reading your DxDiag I think that you probably have also a problem with yours Windows Defender.
Have a look here
https://helpdeskgeek.com/windows-10/what-is-msmpeng-exe/

Message 7 of 40 (369 Views)

Re: Help! My game is unplayable!

★★★★ Novice

I have 0 mods. I repaired my game in Origin and turned windows defender off to play, but it still crashed.

Message 8 of 40 (341 Views)

Re: Help! My game is unplayable!

[ Edited ]
★★★★ Pro

Please post the contents of your latest lastcrash.txt file. You can NOT attach this file so copy and paste the contents in a spoiler tag (Yellow icon in compose window).

Message 9 of 40 (330 Views)

Re: Help! My game is unplayable!

★★★★ Novice

Last crash text.

Message 10 of 40 (304 Views)
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