July 2015 - last edited July 2015
Ok,
So I updated my game today and I have around 60 hours game play but now when i try to play the game origin quite unhelpfully informs me that my video card no longer meets the minimum requirements all of a sudden?! displaying the following error after the text [0e6d1221:1df4e8dc:80010000:00000000]
I have updated my graphics just in case it was that but it hasn't helped.I have disabled origin in game. i don't know what to do!
I have tried repairing the game and nothing. i have no mods. I have the get to work and outdoor retreat expansions.
Can anyone help me fix this it has been fine no problems and now i have updated i cannot even open it!
Any help would be appreciated!
Solved! Go to Solution.
August 2017
please try the following things
Test after each step
Your computer should be perfectly capable of running the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2015
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2015
Here you go.
July 2015
Try updating your graphics drivers. Should be able to run the game with no issue.
Did you disable Origin in game just for the Sims or all games ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2015
Graphics
July 2015
Not sure I understand what you want to say by that.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2015
Sorry my internet had a moment!
Updating the graphics again seems to have resolved the issue and the game itself seems ok it's a bit slow and jerks a bit when cycling through the time speeds but other than that it seems ok.
Thank you for your help
July 2015
Check your graphics options.
They typically reset if you update the drivers.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2015
The exact same thing has happened to me. I was playing the game just fine. All of a sudden the game required an update and so I updated. The error came up. I read previous threads and have untagged origin in games, checked and made sure my laptop is up to date. Anything else will help. a copy of my dxdiag can be found on this link http://pastebin.com/wmpEzsCX thank you
December 2015
You have a dual graphics system and your Intel Chip doesn't have any dedicated memory. The game is probably running on the chip, hence the message
Make sure that the game runs on the card: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
Make sure you add the 64 bit exe file
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads