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Hello EA

by DominikaSimGirl
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Hello EA

★★ Novice

Hello EA,

When I try to open my game it tells me its unable to start because of a data is missing or damaged. I've been having the sims 4 for more than a year and it never did anything like this before, please if someone knows whats wrong please help me out!

Thank you

Message 1 of 6 (111 Views)

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Re: Hello EA

Hero

Hi @DominikaSimGirl

 

this error is usually due to incompatible custom content

 

Are you using any ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 6 (99 Views)

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Re: Hello EA

Hero

Hi @DominikaSimGirl

 

this error is usually due to incompatible custom content

 

Are you using any ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 6 (100 Views)
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Re: Hello EA

★★ Novice

Hi  @crinrict Thank you so much for helping me out! If i do have any incompatible custom conetnt how do I get rid of it? My computer is saying I have to reinstall the sims4. Does it mean I have to buy it again and start everything over with origin and the game?

Message 3 of 6 (88 Views)
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Re: Hello EA

Hero

No, you don't need to reinstall,

 

The 50/50 Method explained here: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content is the fastest way to find out which cc is causing issues and then you just remove that.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 6 (76 Views)
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Re: Hello EA

★★ Novice

Thank you so much @crinrict you saved my life. 

Message 5 of 6 (67 Views)
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Re: Hello EA

Hero

You're welcome.

 

Enjoy your game.

 

It's always good to make regular backups of your user files: http://sims4.crinrict.com/en/2014/09/backups/

 

 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 6 (60 Views)
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