Having trouble starting Origin

by Sesrmd
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Having trouble starting Origin

★★★ Newbie

I can download Origin Client, but I cannot launch it. It says I need to be connected to the internet to launch it, but I already am connected. Can anyone help? Attached is a picture of the error message

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Re: Having trouble starting Origin

@Sesrmd  Try clearing Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

If that doesn't work, see whether you can use your phone as a temporary hotspot, just as a test.  Knowing whether Origin can connect through the phone would help distinguish between computer and router/ISP issues.

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I don't work for EA. I'm just trying to help fellow players with their games.
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