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Having issues with Sims 4 Gallery

by Azbunny112

Original Post

Having issues with Sims 4 Gallery

★★★★ Newbie

Every time I try to go in my sims gallery it says I need to be online to connect so I press connect online and it just stays on this loading screen. When I first got the game the Gallery was working fine. This has been happening for at least 3 months and I have not been able to access the gallery at all. It could possibly be something with not being able to login to my origin account. I go to login and it says sign in unavailable please try again later. This has also accured for a long time now. I’ve even tried uninstalling the app and installing it and nothing seems to work. If anyone knows a fix to this please let me know Frown

Message 1 of 2 (56 Views)

Re: Having issues with Sims 4 Gallery


Hi @Azbunny112 


by app you mean the Sims 4 game itself or the Gallery mobile app (which is no longer supported) ?


Just making sure we're talking about the same thing,


If it's for the game itself, have you checked if your Antivirus software might be blocking the connection ? You might need to add the game and Origin as an exception.

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

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