Help us improve Answers HQ! Take Survey No, Thanks

HELP! - I'm uploading my family to the gallery and it's stuck

by kelpseed
Reply

Original Post

Accepted Solution

HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Novice

I'm uploading my family to the gallery and it is stuck on the spinning bar. It has been like this for ages.help.PNG

Message 1 of 8 (2,907 Views)
0

Accepted Solution

Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Newbie

I closed out of my game, and when i reopened it the family i was trying to upload was in my gallery at least. Hopefully this bug gets fixed

View in thread

Message 6 of 8 (3,212 Views)
0

All Replies

Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★ Pro

The gallery may be in maintenance mode. Try again at a later time.

Message 2 of 8 (2,890 Views)
0

Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Novice

it won't let me leave it

Message 3 of 8 (2,887 Views)

Re: HELP! - I'm uploading my family to the gallery and it's stuck

★ Novice

I have the same problem 

Message 4 of 8 (2,877 Views)
0

Re: HELP! - I'm uploading my family to the gallery and it's stuck

★ Novice
did you find a way to solve it yet?
Message 5 of 8 (2,870 Views)
0

Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Newbie

I closed out of my game, and when i reopened it the family i was trying to upload was in my gallery at least. Hopefully this bug gets fixed

Message 6 of 8 (3,213 Views)
0

Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Novice

I'm really scared to do that because I worked really hard on the family

Message 7 of 8 (2,816 Views)

Re: HELP! - I'm uploading my family to the gallery and it's stuck

[ Edited ]
EA Desktop Team

Hi everyone,

We had a Gallery maintenance a bit after your reports. Hope everything went back to normal, but if you are still having any issues with The Gallery, please, let us know!

Thanks,
-Mai

 

Edited: 23rd of July - closing this thread as the issue was fixed. Please, if you are having issues with the Gallery, look for a newer thread here or open your own thread. Thanks!

Message 8 of 8 (2,791 Views)
0
Twitter Stream