Re: HELP! - I'm uploading my family to the gallery and it's stuck

by kelpseed
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HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Novice

I'm uploading my family to the gallery and it is stuck on the spinning bar. It has been like this for ages.help.PNG

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Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Newbie

I closed out of my game, and when i reopened it the family i was trying to upload was in my gallery at least. Hopefully this bug gets fixed

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Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★ Pro

The gallery may be in maintenance mode. Try again at a later time.

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Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Novice

it won't let me leave it

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Re: HELP! - I'm uploading my family to the gallery and it's stuck

★ Novice

I have the same problem 

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Re: HELP! - I'm uploading my family to the gallery and it's stuck

★ Novice
did you find a way to solve it yet?
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Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Newbie

I closed out of my game, and when i reopened it the family i was trying to upload was in my gallery at least. Hopefully this bug gets fixed

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Re: HELP! - I'm uploading my family to the gallery and it's stuck

★★★ Novice

I'm really scared to do that because I worked really hard on the family

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Re: HELP! - I'm uploading my family to the gallery and it's stuck

[ Edited ]
EA app Team

Hi everyone,

We had a Gallery maintenance a bit after your reports. Hope everything went back to normal, but if you are still having any issues with The Gallery, please, let us know!

Thanks,
-Mai

 

Edited: 23rd of July - closing this thread as the issue was fixed. Please, if you are having issues with the Gallery, look for a newer thread here or open your own thread. Thanks!

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