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Got a new computer

by timnop
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Got a new computer

★★ Newbie

Hi all, I just purchased a new computer with no CD drive, and threw my expansion packs' cases out many moons ago. I'm missing several of them off of Origin and I would love to not have to re-purchase them. Is there any way to prove that I once bought them? Does that make sense? I have the CDs, but no product keys, but I can't even put the CDs into my new computer anyway.

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Re: Got a new computer

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@timnop  Do you have access to your old computer where you originally installed the discs?  If so, you may still be able to find the product keys in that computer's registry, even if you uninstalled the game itself.  Here's how:

 

https://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html

 

The CDs themselves don't have any product keys associated with them, or at least I don't think they do—people have reported being able to use the key for one copy of a specific pack to install a different disc, as when their original disc is damaged and they buy a replacement.  So if you don't have any way to recover the product keys, then you may unfortunately be out of luck.  You could always try contacting EA customer support and asking for help, but I wouldn't expect to get anything out of it.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
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