Help us improve Answers HQ! Take Survey No, Thanks

Glitch: Unable to start: TS4 is already running

by CaityTrina
Reply

Original Post

Highlighted
Accepted Solution

Glitch: Unable to start: TS4 is already running

★★★★ Novice

I get this error message when I try to launch my game.

 

 error.png

 

I've looked on the forums and the suggestions to move the Electronics Arts folder isn't working because I was uninstalling and reinstalling and so the folder is gone.  Since reinstalling to the same default path it was using before, I cannot launch it.  Because of that I have no "Electronics Arts" folder to change.  

 

I've tried restarting both launcher and pc, tried running the launcher and game with admin privileges, tried installing from the launcher with admin privileges, tried uninstalling and reinstalling the game three times and origin twice.  All of this with proper restarting the pc to make sure everythings clean.  Soon as I restart I get the same problem, when TS4 is definitely not running (and double checked in Task Manager)

 

Help?

Message 1 of 3 (51 Views)

Accepted Solution

Re: Glitch: Unable to start: TS4 is already running

Message 2 of 3 (49 Views)

All Replies

Re: Glitch: Unable to start: TS4 is already running

★★ Pro
Message 2 of 3 (50 Views)

Re: Glitch: Unable to start: TS4 is already running

★★★★ Novice

Thank you! These steps fixed it right away

Message 3 of 3 (37 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help