Getting stuck on loading screen [ Edited ]

[Jouliezen]

Sorry to re open that solved issue, but nothing I've tried is working so far.

My game keeps being stuck on the loading screen and I have ti do a hard reboot of my PC every time.

The problems started when I installed Get Famous and started an acting career.

I'm running out of solutions, here is what I've tried so far:

- deactivate Origin in the game

- repair the game

- move the folders Save, Tray, etc to my desk ,restart the game, start over

- move my family to another lot

- create a different saving file

- I have no mod or CC in my game

Any suggestions?

Thank you!

[jpkarlsen]

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

[Jouliezen]

I attached it to my previous post.

Hope I did i right

[crinrict]

Hi @Jouliezen

I split your post from the other thread as the other was solved.

It's easier for individual troubleshooting

Carry on.

[jpkarlsen]

@Jouliezen

You graphics Driver are very old. You should visit nvidia.com to update them.

I also see several errors involving Windows update and Windows Defender I suggest that you try getting help for that in a Windows support group.

[Jouliezen]

I'll look into that.

Thank you for your answer!