November 2018
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? Sims 4: Jungle Adventure, Get Famous, City Living, Get to Work, Cats & Dogs, Get Together, Vampires,Spa Day, Outdoor Retreat
Steps: How can we find the bug ourselves? Unless my sims are celebrities, they don't get a notification that work begins in an hour. My Get to Work Professions Sims do not get the option to go to the place of work; i.e. those in the medical field don't get the option to go to the hospital. My sims won't go to work or school unless prompted.
What happens when the bug occurs? Nothing happens.
What do you expect to see? I would like to see my sims with professions get the notification to join them at work and my career and school sims to get the notification that school or work is starting soon.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed Get Famous
Unless my sims are celebrities, they don't get a notification that work begins in an hour. My Get to Work Professions Sims do not get the option to go to the place of work; i.e. those in the medical field don't get the option to go to the hospital. My sims won't go to work or school unless prompted.
Additionally, my sim was abducted and gave birth to an alien baby who cannot attend school. I select "Go to School", but the command is ignored and disappears.
I also get notifications that my sim's audition is in an hour while playing another household.
November 2018
Hi @cmariap
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2018
Hi @cmariap
do you still have issues with this or were you able to solve it ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2018
It worked until I started playing a celebrity household with the actor career.
November 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
Tagging @cmariap again.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
Sorry for the delay in response, I appreciate your time. I have no idea actually.
December 2018
Just open your documents\electronicarts\thesims4\ folder and see if there's any files called lastexception
If so, c/p the content in here
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
Moving this to tech issues for further troubleshooting and info
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020 - last edited April 2020 by EA_Kent
im not sure if this is what you meant or not but I am having the same problem. Thanks.
[Admin - adding a spoiler tag to clean this up a bit]