Game won't open

[jjosierenee]

I could really use some help. My sims 4 is not opening past the title screen. I have no idea what to do.

[puzzlezaddict]

@jjosierenee  Please try repairing the game: open your game library, right-click on the Sims 4 icon, and select Repair.

If that doesn't help, please disable Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.

If that doesn't help either, please let me know whether your computer runs Windows or macOS.