I get this error. Freshly downloaded. nothing changed except I did a "Repair" scan in the Origin client. No mods other than the DLC I purchased from the EA store...... all freshly downloaded. Haven't even had a chance to create custom Content (CC) because the game won't even launch it just gives me this error every time I try to run the game...... the repair came back saying all games verified.......... whatever.........
August - last edited August
did you have the game installed on that computer before ?
If so, I would try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
no... and no offense but I'm surprised I haven't seen an actual EA rep respond.... but anyways I digress I appreciate you taking your own time to help me with this... sure is nice of ya!
But no, this is newly purchased. I bought it on Steam, but Origin said it was required to run so I got Origin here.... so I did the repair didn't help. used both the repair option in both Steam and Origin both didn't fiix anything. I don't have any save files, no custom content, haven't even played it yet. See I JUST got it downloaded, oh boy can't way to play *Run the Game* double clicked icon... omg, that error message is the only thing I have seen of this game so far.... it is sad.
did you see the screenshot? That message box is the only thing I saw of this game, RIGHT AFTER it finished downloading... and I do mean right after Steam finished downloading the game! its crazy yo! What's up with this?