February 2019
@Lunapooh I do not recommend trying to run a gaming computer with a 250Gb system device. This may be ok for a student/ business computer but gaming computer require more finite resources. When you install the windows operating system the page file size is created based on the size of the system device. The size of the page file will be different if you had a larger system drive. Games that expandable (with expansion packs) will use more space on the system drive even if it's just data. The user data can be moved off the system device but this requires advanced techniques which I don't advise for a novice Windows user as you need to have a basic knowledge of the operating system to understand what is happening. Next you have dual monitors connected. As this game does some post graphical processing and this may affect performance. Many gamers have complained about performance while having dual monitors. You have one monitor connected with vga 15 pin analog cable. and the other with DVI cable. This is going to increase the load on the video system. Have you tried disconnecting one of the monitors and try the game? The price of SSD devices is falling. This may be an indication that a new technology is coming and manufacturers are dumping inventory. First installing applications (games) to a secondary conventional drive defeats the purpose of having an SSD as the system device. There is a gain but you loose most of the performance gain while the computer processes the game code. You would probably get better performance getting 2 large 1Tb conventional 7200 rpm hard drives and install them as a raid configuration. You get a performance gain across the board and may be cheaper. The GTX 750 Ti is a little out of date and may not be up to running multiple resource hunger programs on multiple monitors of different technology.
February 2019 - last edited February 2019
I will have a look at your hwinfo log tonight.
February 2019
Great idea.. here it is: https://youtu.be/vTdNFjztTg8
I ran the FPS counter in the upper left hand corner.. seems that im only getting around 4 - 5 FPS . Yes MSI afterburner is on and so is Origin, but I get the exact same results if they were off, so I just leave them on.
February 2019
I moved the game files to the SSD only to see if it would help.. it did not. The files are now back on my non SSD Drive. The system isnt anywhere near where it could be as far as components, but it does run all the games, apps, etc.. that I need at level that is more than acceptable. The only program that has issues is SIMS 4 and this is only a recent problem, when the game was installed it ran fine. no issues at all.. then one day it went from running well to running so slow its unplayable. My daughter plays Overwatch on this same computer and gets 60+ FPS while doing it. .not sure why SIMS is having such an issue running.
February 2019
February 2019
Unfortunately the log file is corrupt.
You say Overwatch is still running on this PC with good frame rates?
Please clear your temp files:
Then clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.)
If that does not help create and attache a new DXDiag to your next post.
February 2019
Unfortunately no go with the very clear steps you provided. still only getting 5 FPS in game. I have attached another DXDIAG log as requested. Thanks again for the continued support.
Yes, Overwatch runs great. Here are the settings it uses:
Display Mode: Windowed
Resolution: 1920 x 1080 (60)
FOV: 103
Aspect Ratio: 16:9
VSYNC: On
Triple Buffering: On
Reduced Buffering: On
Graphics Quality: High
Advanced :
Render Scale: 100%
Texture Quality: High
Texture Filtering Quality: EPIC - 16X
Local Fog Detail: High
Dynamic Reflections: Low
Shadow Detail: Low
Model Detail: Ultra
Effects Detail: Ultra
Lighting Quality: Ultra
Antialias Quality: Ultra SMAA HIGH
Refraction Quality: High
Local Reflections: ON
Ambient Occlusion: Off
February 2019
OK, this is a difficult problem because there is little to go on.
You are sure that you followed the clean boot guide by the letter? And you tested the game in clean boot mode?
Did you installed new soft or hardware to this Computer around the time the problems started?
When did you update to the latest Windows build?
Disable Origin in game. (Origin menu top left > Origin > Application Settings > Origin in game > Enable Origin In-Game > Off.)
Go offline and disable your anti virus scanner > Start Origin in Offline mode > Test.
February 2019
I did another clean boot as you asked as well as turning off internet and the lag was gone. Believe I misread the instructions for disabling items and actually kept everything running last time. Thanks for the help! Good News! While not completely fixed, SIMs 4 will now run on Ultra settings with 60 FPS. The culprit was having the computer connected to the WiFi while playing. I have enabled everything else and everything is working like it should. Putting Origin into "offline mode" doesnt help.. only disconnecting the computer from the WiFi network. Is there something in the router I should look for? If not, thats OK, we can always just turn WiFi off while playing. Thank you and everyone for all of the time and effort you have given to help me solve this issue. I'll let you know if I find out why the WiFi slows this game down so much.
February 2019 - last edited February 2019
Good to hear. You're welcome!
You can look if there is a newer driver available for your WiFi network adapter.
Also restart the Router. (Power cable out > wait 5 minutes > power cable in.)
Other than that you can look if forwarding this ports in the Router will make a difference.