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Re: Game refuses to load, with and without mods.

by amourscient
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Game refuses to load, with and without mods.

★ Novice

I honestly can't even say it's mod related. 

It started yesterday, I was dying to play after CC shopping and this error popped up:

"Unable to start:

Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin.

[de4ee14f:29f00e76:00000000:00000000]"

 

Now here's the thing, I removed ALL my mods. ALL of em and this error still pops up. I have done all of the following:

  • uninstalled then reinstalled ts4
  • took out my mods and put them back
  • repaired the game

The problem cannot be my mods because I took the entire folder out and this is still popping up. I repaired the game, didn't work. The only thing that has worked is moving the entire mods folder to my desktop and starting up the game again. But I still want my dang mods smh.

 

I definitely cannot be the only person with this issue and I want a good, permanent fix to it. It cannot be my mods, I took em all out.

Message 1 of 4 (192 Views)

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Re: Game refuses to load, with and without mods.

[ Edited ]
Hero

Hi @amourscient did you also delete your cache files ?
 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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Message 2 of 4 (259 Views)

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Re: Game refuses to load, with and without mods.

[ Edited ]
Hero

Hi @amourscient did you also delete your cache files ?
 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 4 (260 Views)
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Re: Game refuses to load, with and without mods.

★ Novice

Resetting it to factory settings without uninstalling worked.

Message 3 of 4 (157 Views)
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Re: Game refuses to load, with and without mods.

Hero
Glad to hear.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 4 (138 Views)
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