June 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? the version before 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? Seasons, Cat & Dogs, City Living, Parenthood, Dine Out, Laundry Day Stuff, Toddler Stuff, Holiday Celebration Pack and Grims Ghoulish Guitar.
Steps: How can we find the bug ourselves? Brindleton Bay I went from my home to the bar hang out but ended up in one of the other lots not sure if I just clicked on the wrong one.. But I seen a stray cat that was getting picked on by dogs.. the cat was not feeling well so I got it to trust me so It can travel to the vets with me. That is when it started when I was going to pick him up so I can take him into the vets office, he runs off and she follows..down the road.. and just stands there.
What happens when the bug occurs? Continued from above.. She just stands there. arms to side. The cat runs off again.. the world around her keeps going on but she does not. Once in a while, she will do a very little twitch as if she is going to but still just stands there. I cannot get her to transport somewhere. cannot have her walk, sit nothing....Home button does not work. the phone does not work.
What do you expect to see? To move to any command that is given.....Pick up cat.. ask what is wrong ... anything to happen would be nice to see.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
This happened before this last update on June 18th 2019. Everything was going well .. I downloaded a Cat and Dogs the day or two before.. It was one of the ones I could not wait to get. I moved my sim there, got two cats, and everything was fine...There was a minor glitch but, I did a sim reset and that one corrected... But then further into game play....is when it happened. As I stated above, in the Steps: How can we find the bug ourselves? and What happens when the bug occurs? boxes.
I use a PC , with mouse and keyboard. No mods and no Custom content
1. Resetting my Sim.. many times
2. Restarting the game
3. Restarting my computer
4. Restarting my router
5. Reinstalling Origin
6. Clearing the Cache
7. Did the trace route which you have a file on that
8. Did the misinfo report as well and attached it.
9. I went as far as to call my internet company. All is fine on that end..
10. computer is fine as well.
After the update, still glitchy.
This all started after the cat and dog install. I Did further tests. I created a new sim after deleting the one I thought was giving my trouble...(now it probably was not her and I lost hours of game play) Put her in the same place same house on the same lot. It started to glitch again. but to where I then took her to Willow Creek to the Blue Velvet. She was doing fine, but the glitch there was no one was responding to her, even though she was interacting with them.
I decided to try one more thing. I brought back the sim that was giving me issues.. Just a note I have player her for over a week with nothing happening, she was like 63 days from being an elder when this happened....and it started when I moved her to Brindleton Bay. So I pulled her from my Gallery set her up back in Willow Creek. She has no skills, no friends... just the traits she started out with when I created her. What is odd is that all the major sims, Goths, Bella and Mortimer, and Nancy Landgrab and one other came into the bar.... I should have had to do an introduction, seeing THIS version of her did not officially know them and this was her first time chatting and I did not get the option to introduce them. it was like they knew each other .. but should not have. She did how ever introduce her self to two Bar Temps, and one random sim that walked in.
This is all getting very inconsistent. I hope I have provided enough information.
June 2019
Good Luck
Crin
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