October 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? only the free Christmas one
Steps: How can we find the bug ourselves? idk that why im asking
What happens when the bug occurs? game completely freezes
What do you expect to see? idk it freezes beforr i can actually play
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hi im looking for help, ive been playing the sims 4 for abouy a week now and even though i have mods and cc my game has worked fine until today, my game keeps freezing 3 minutes or so in just now i tried to open the windows tab and it glitched showing a weird screen which hasnt happend before, its slowing down my computer i think, i need help asap please if anyone is up to it im willing to try anything to fix my game i just have no clue on what to do. this only started today I have no clue why as just yesterday my game was fine
October 2020
@iris8q That doesn't look great, to be honest. Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/