Re: Game keeps crashing - no mods

by jpkarlsen
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Original Post

Game keeps crashing - no mods

[ Edited ]
★★ Novice

My Sims 4 game keeps crashing and I don't know why. I don't use any mods or cc and I've cleared the game cash recently, after it first started crashing. What could be causing this?

 

 

Message 1 of 4 (1,377 Views)

Re: Game keeps crashing - no mods

Champion (Retired)

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

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Message 2 of 4 (1,355 Views)

Re: Game keeps crashing - no mods

★★ Novice

I just updated my initial answer to include the dxdiag text file

Message 3 of 4 (1,349 Views)

Re: Game keeps crashing - no mods

Champion (Retired)

You have several errors related to your graphics driver which is more than two years old. Please visit Nvidia.com to upgrade it. This will likely solve your issue.

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Message 4 of 4 (1,345 Views)