Game is unplayable after update

by Indiasparks

Original Post

Game is unplayable after update

★★★ Novice

My game is literally unplayable after the update. I can't click on any of the sims bar like get into their inventory or what their mood is, I can't take pictures or pause the game with the p or c button, I can't even save or exit the game so playing it is worthless. Please help! 

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Re: Game is unplayable after update


Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim and play for 10 minutes. Save and check if this problem disappeared in the new game
If yes
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. If you don't use mods - skip this step.
Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder.

I don't work for EA

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