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Re: Game is freezing

by puzzlezaddict

Original Post


Game is freezing

★★★★ Novice

game is continuing to just freeze. It will stop at any time and just lag. I have repaired the game. It has to be this system or something I've restarted multiple times 

Message 1 of 2 (73 Views)

Re: Game is freezing

@dimendd01  It might be a system issue, but there are plenty of other potential causes.  Please start by moving your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will be created with no content.  Don't add anything to this folder yet; just start a new save and let me know whether you get the same freezing.


If you do, please run a dxdiag and attach it to a post.


I don't work for EA. I'm just trying to help fellow players with their games.
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