Game freezes then crashes when loading. install from discs

by Vizionblind
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Original Post

Game freezes then crashes when loading. install from discs

★★★★★ Novice

Source
The Sims™ 4

Summary
Stopped working

Date
‎9/‎2/‎2014 8:26 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.0.625.10
Application Timestamp: 53ed5fc4
Fault Module Name: TS4.exe
Fault Module Version: 1.0.625.10
Fault Module Timestamp: 53ed5fc4
Exception Code: c000001d
Exception Offset: 01a52a57
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a03
Additional Information 2: 0a03dfe9634e082e86857375cb4c43c3
Additional Information 3: 05fe
Additional Information 4: 05fe203e0d76590a5b3d61dd89b1fa41

Extra information about the problem
Bucket ID: 7ca99f3b638514161aceaec6abec7f1e (73453927520)

Message 1 of 2 (233 Views)

Re: Game freezes then crashes when loading. install from discs

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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