January 2021
Game crashes when i try load a (any) household. I can start the game, create a sim and choose a house > game freezes and i can not do anything. First time it happened was Monday
I had mods in the game but now removed all.
I tried : repair the game with origin , remove mod & tray folder, removed the sims 4 game folder out of Documents and i uninstalled the game and reinstalled it. I also updated windows + graphic card drivers and run the dxdiag .. i do not know what else do look for
Solved! Go to Solution.
January 2021 - last edited January 2021
@bubblefiu2142 Could you try a clean reinstall of your graphics drivers: https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...
I know you said you did a clean re-install of windows but there's still livekernel event errors in your DxDiag that could point towards a driver issue
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
It happened 1st during a game play > I assumed mods as cause and removed all. Now it's a fresh installed game version without anything (no mods no tray no saved files) it still crashes upon "moving in" it doesn't matter if I create a new household or try to play one already in the world. I can start the game- create a household & move in a house or empty lot> freeze game nothing possible after this point.
As mentioned I tried everything I could think about including repairs, new installation and deleting everything in user documents and its still freezing at the same point.
January 2021
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
There was no "last crash" only last exception once in a while but since I removed every mods and completely reinstalled the game no error file was created. I am currently working on a second new installation of everything (without mods) and will update if or if it's not working.
January 2021
Update we did a complete new windows installation on top of the sims new installation it helped a while and then keeps crashing again
I seems like an old issue : my game "appear to be using a ridiculously high amount of disk space/RAM when Origin is in use. This is causing the crashes."
Any solutions? It's not my computers fault it should handle the game without any issues.
January 2021
Task manager screen shot sims uses 2.829.3 mb of memory and power between moderate to very high
I doesn't matter if I change game graphics to low
I can start the game, create a sim and choose a household and then it freeze and I have to shut it down over task manager
It doesn't matter what world or family I choose soon as it loads the house it stops working
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads