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Game failed to load. Error code 102:c4caa9ed:eeb17472

by Fingurken
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Game failed to load. Error code 102:c4caa9ed:eeb17472

[ Edited ]
★★★★ Novice

Encountered Game failed to load error 102:c4caa9ed:eeb17472 today, one of my sims was travelling to another lot the game took too long to load the location and then this error popped up and I currently cant play this family at all, I tried moving them to another lot and back the error persists.

 

From what I've read its caused by mods? Do i have to backup repair the game and try again or is there a simpler solution for this issue?

I have too much stuff installed to update all of it, just wanna know whats the best sollution, attached my dxdiag file too.

 

Thanks in advance!

Message 1 of 26 (33,152 Views)

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Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★ Novice
Um quick update but apparently the glitch was caused by one was holidays? I have played another family and then as soon as a holiday ended i checked on the glitched family and everything was fine???

So for anyone out there glitching liek this during a holiday try to wait it out on another family or just end it?

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Message 6 of 26 (38,809 Views)

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Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★★ Pro

Please remove all Mods and CC then try the game again.

Message 2 of 26 (33,093 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

[ Edited ]
★★★★ Novice

Hey there,

So i backed up my stuff deleted everything repaired the game opened then closed and returned the files and I still had the same error with that family.

Should I be doing it differently?

Thank you

Message 3 of 26 (33,072 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★★ Pro

Do not return the Mods and CC that cause the issue.

Message 4 of 26 (33,049 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★ Novice
Hey again,

So I used the mod checker, removed most of the broken outdated stuff and updated a bunch of mods but the issue persists still im so sorry. Ive also tried like separating the family but then it corrupts the family they moved into until i move them back it.

I looked it up and some people are saying that its related to career mods, are those known to cause problems like these?

Thank you
Message 5 of 26 (33,038 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★ Novice
Um quick update but apparently the glitch was caused by one was holidays? I have played another family and then as soon as a holiday ended i checked on the glitched family and everything was fine???

So for anyone out there glitching liek this during a holiday try to wait it out on another family or just end it?
Message 6 of 26 (38,810 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★ Guide

This error 102 usually mean there are outdated mods/cc in your game. These will need to be checked over.

 

To fix this issue you'll want to move your mods folder to the desktop, clear your game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting. Try playing the game again to test. If it loads okay, if it does, it may be that some of the mods/cc have become outdated.

 

How to Delete Cache Files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/

 

A list of some of the broken/updated mods/cc
http://forums.thesims.com/en_US/discussion/941998/broken-updated-mods-seasons-june-2018-patch

 

How To Find Problem Mods and CC
http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content

 

Try the 50/50 method:

1. Move all the mods and cc out into a temporary folder on the desktop.
2. Move a few files back at a time. Load the game to make sure it loads and everything is good.
3. Delete the localthumbcache.package from the Sims 4 folder.
4. Repeat steps 1 - 3 till there is no more files to check.

** While your testing, don't save the game. If you find any problems, delete the mod or custom content file.

Message 7 of 26 (33,027 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★ Novice

But by doing this, how do you get your mods back? And do you remove them then put them back on before you go on the game 

Message 8 of 26 (31,807 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★★ Pro

Look for updates where you got them or confirmation that they still work at the current patch level. Failing that add a little at a time while testing the game until you have found all that are broken.

Message 9 of 26 (31,791 Views)

Re: Game failed to load. Error code 102:c4caa9ed:eeb17472

★★★★ Novice

i have had this today also , i do have cc,  and i have a folder specific to new mod where i can check them first and if i get issues i know which folder it is in , well ive  taken that folder out and it still does the same 

 

can anyone please help 

 

thankyou

Message 10 of 26 (31,509 Views)
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