Game doesn't open (white screen)

by Sisterselece
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Game doesn't open (white screen)

[ Edited ]
★ Novice

after saving and backing out to the neighbourhood I had a llama on the lot I just built. I saved and exited and cant get the game to load at all now. My computer memory was full as I was recording game play and it was going to the wrong drive. I moved my videos and cleared up all the memory.

 

I get a flash of a white screen, maybe 3 seconds and then that closes and nothing. Ive moved the mods to my desktop and , ive cleared the cache, Ive reinstalled the game and origin twice after doing a manual uninstall the second time. Ive tried to repair through origin and turned the online thing for in game off. Im at a loss now. Still a white screen for a few seconds then it closes and nothing.

 

Here is my Diagnostic report. 

h.t.t.p.s://pastebin.com/68nm7Vix

 

 

Edit By Crinrict: Split from other thread, Adjusted Titel

Message 1 of 3 (163 Views)

Accepted Solution

Re: Game doesn't open (white screen)

Hero
@Sisterselece Looks like an issue with your graphics drivers.¨

Try a clean reinstall: https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...

I split your thread as I don't think it has anything to do with an incomplete installation.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: Game doesn't open (white screen)

Hero
@Sisterselece Looks like an issue with your graphics drivers.¨

Try a clean reinstall: https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...

I split your thread as I don't think it has anything to do with an incomplete installation.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 3 (144 Views)

Re: Game doesn't open (white screen)

★ Novice
@crinrict Thank you so much! That worked.
Message 3 of 3 (120 Views)
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